• Led the end-to-end user experience design process and contributed to product strategy for FirstNet Push to Talk, a communication app for first responders, reducing 76% time in life-saving.
• Developed and implemented a comprehensive design system, enhancing work efficiency by 70% and eliminating 97% of design inconsistencies.
• Designed AI-powered payment recommendations for Samsung Wallet, differentiating it in the competitive fintech market.
• Collaborated with a diverse team, effectively articulating design rationale and concepts to stakeholders, and facilitated swift alignment on Samsung OneUI.
• Mentored junior designers, fostering professional growth and team cohesion.

Recommendation from my co-workers

• Defined MVP features, delivered end-to-end design, and developed the front end for PassWizard, a credential management web app, increasing credential retrieval efficiency by 98%.
• Drove the redesign and front-end development for Click it Audio, a web app with audio features that enhances accessibility, resulting in 2X user satisfaction and a boosting of 3% sales in 4 months.
• Enhanced the landing page for MegaMail, a file transfer web app, achieving a 5% visitors-to-customer conversion rate.

Designed and prototyped for Knack, an eCommerce platform, including listing page, seller dashboard, shop page, and checkout flow.

Recommendation from my mentee

• Conducted user research on 6 unsigned musicians to collect data, including how they began their music career, what are the main pain points in the music career, how they produce music, how they promote their work, etc. This helped to define the bold direction on what service to provide to help musicians in their career.
• Proposed a business plan to Project5 about the Products and Services Section.
• Completed Wireframe and Prototype as part for the business plan.

Recommendation from my supervisor

Developed the front-end for Metro Review using Ruby on Rails and ReactJS, creating a web app that aggregates hotel reviews and delivers analysis to clients.